Legal & Trust

Our Commitment to Clinics
WinLumo Global Enterprises operates with a strong emphasis on ethical conduct, operational responsibility, and data confidentiality.
This page outlines how we work, what we are responsible for, and the boundaries within which our services operate.

1. Business Identity

WinLumo Global Enterprises operates as a sole proprietorship.
We provide operational support services focused on patient treatment continuity and appointment assurance for clinics.
WinLumo does not provide medical services, clinical advice, or healthcare treatment.

2. Scope of Our Services

WinLumo’s services are strictly limited to:
Appointment confirmations
Patient follow-ups related to scheduled visits
Missed appointment coordination
Rescheduling support
Continuity-related operational reporting
All services are provided only under clinic authorization and in alignment with clinic-defined workflows.

3. No Clinical Interference

WinLumo:
Does not make clinical decisions
Does not provide medical advice
Does not diagnose, treat, or influence patient care
All clinical responsibility remains entirely with the clinic and its medical professionals.

4. Data Privacy & Confidentiality

We take data confidentiality seriously.
We work only with clinic-authorized patient information
We collect only the minimum data required to perform operational follow-ups
We do not sell, share, or reuse patient data for marketing or unrelated purposes
All data handling follows responsible confidentiality practices agreed upon with the clinic.

5. Patient Communication Ethics

All patient communication:
Is conducted on behalf of the clinic
Follows clinic-approved language and timing
Is limited strictly to appointment and continuity-related matters
We do not promote products, services, or third-party offerings to patients.

6. Responsibility & Accountability

WinLumo maintains operational accountability for:
Execution of follow-ups
Accuracy of appointment coordination
Adherence to agreed workflows

7. No Guarantees or Medical Claims

While our services aim to improve appointment continuity:
We do not guarantee medical outcomes
We do not guarantee patient attendance
We do not make treatment success claims
Our role is operational support, not outcome assurance.

8. Testimonials & Illustrative Content

Any testimonials or examples presented on our website are:
Illustrative in nature
Representative of typical clinic experiences
Not medical claims or patient endorsements
Actual results may vary by clinic.

9. Changes to This Page

WinLumo may update this Legal & Trust page periodically to reflect:
Operational improvements
Regulatory considerations
Service refinements
The most recent version will always be available on this page.

10. Contact for Clarification

For questions related to legal, operational, or trust matters, clinics may contact us directly:

📧 Email: support@winlumo.com
📞 WhatsApp: +91 9037355883